FAQ

See below our frequently asked questions. If your question is not here please do reach out to us on support@evchargerselect.co.uk or call us on 0333 090 2551 and one of the team will assist.

What types of electric vehicle chargers do you offer?

We provide a curated selection of high-quality electric vehicle chargers, We work with high quality manufacturers to ensure only the best most reliable chargers are delivered to pour customers. Our chargers are designed for your home, ensuring efficient and fast charging for all electric vehicle models.

How do I choose the right EV charger for my vehicle?

Choosing the right EV charger depends on several factors, including your vehicle's charging capacity and your charging speed preferences. Our product descriptions provide detailed specifications to help you make an informed decision. Additionally, our customer service team is available to assist you with any specific questions.

What features do your EV chargers include?

Our EV chargers come equipped with various features such as smart app connectivity, which allows users to monitor and control charging remotely. Many of our models also feature elegant designs that enhance the aesthetic of your charging area while providing robust functionality.

What is your return policy for EV chargers?

We have a 30-day return policy, allowing customers to return items in their original condition for a full refund. To initiate a return, please contact our customer service team. Please note that certain items may be non-returnable, and we encourage you to review our return policy for more details.

How long does shipping take?

All orders are processed within 1-3 business days. Once shipped, delivery typically takes an additional 1-3 business days, depending on your location. We provide tracking information via email once your order has shipped, allowing you to monitor its progress.

Do you offer customer support for installation or technical issues?

Yes, we offer customer support for installation and technical inquiries. Our team is knowledgeable about our products and can provide guidance on installation procedures and troubleshooting common issues. Please feel free to reach out to us via email or phone for assistance.

Are your chargers compatible with all electric vehicle models?

Yes, our chargers are designed to be versatile and user-friendly, making them compatible with all electric vehicle models. We recommend checking the specifications of your vehicle to ensure optimal charging performance.

What payment methods do you accept?

We accept various payment methods, including major credit cards, PayPal, and other secure payment options. All transactions are processed securely to protect your personal information.

Can I track my order after it has been shipped?

Yes, once your order has been shipped, you will receive a Shipment Confirmation Email containing your tracking number. This tracking number will be active within 24 hours, allowing you to monitor the delivery status of your order.